While many of our Welcome Home Centers are open, and many by appointment only, Lennar continues to track CDC, state and local guidance to determine the availability of each Welcome Home Center to remain open. As this varies by location, we encourage you to please call a Lennar Internet Sales Consultant prior to a visit to confirm viewing hours and to set up an appointment.
If you are not able to visit in person right now, Lennar continues to offer virtual visits to you as you search for your new home at a time when interest rates are at historic lows.
We want to make sure as you plan your visit that you can do so with the comfort you deserve, so the following are the precautions we are taking as a Company to give you some peace of mind:
We are conducting a digital wellness check each morning with all of our Lennar Associates to make sure that those who are sick or at risk for COVID-19 stay home.We are cleaning our Welcome Home Centers and all pertinent Customer touch points within our models regularly to make sure things are sanitized.We are asking all of our Trade Partners to conduct a daily wellness check-in with all of their Associates and to ask those that are sick or at risk for COVID-19 to stay home.
For Welcome Home Centers that are currently open, and for the safety of everyone involved, we will be asking you the following questions before you visit the Welcome Home Center and models:
Is anyone in your home currently sick or quarantined?Has anyone in your home been in direct contact with anyone with the COVID-19 virus?Are there any other risks for COVID-19 at your home we should know about (travel, etc.)?
We look forward to seeing you soon – and helping you and your family to find the home of your dreams. Please E-mail CorporateCustomerCare@lennar.com if there are any other questions.
Thank you,
The Executive Management Team of Lennar
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