Pioneer Collection Harvest Ridge Evans Exterior

Sit Back and Relax – Your New Home Concierge is Here to Help

We are excited to help guide you every step of your homebuying journey. Now that you’ve signed a purchase agreement, you will be introduced to your New Home Concierge. This dedicated Lennar expert will help guide you, answer questions and support you every moment until move-in day.

There are several key moments in your journey but remember – we’re at your service, from start to finish.

Prioritize Key Mortgage Dates

After you sign your purchase agreement, we require you to make your loan application within five days. Doing so gets the ball rolling on the mortgage team and your Concierge will be available to answer any questions that may come up.

Underwriting & Loan Commitment

Once you submit your loan application, it goes into the underwriting stage. After the underwriting review, we will look to receive a loan commitment or “conditional approval” within 30 days of signing your purchase agreement.

Your Closing Letter

Once the earlier/previous steps are complete and construction is nearly finished, making it possible to pinpoint a completion date, you and your Concierge will receive a “closing letter.” An email notification will be sent to you containing your closing date and the processes surrounding it. Note: at that time, it will be an estimated closing date.

New Home Orientation

This typically happens in the week leading up to your closing date and requires in-person attendance, either by yourself or a representative. It’s the opportunity to meet one of our Customer Care specialists and learn all about your new home. From floorplan and feature guidance to home maintenance and warranty information, you’ll work alongside the specialist to mark off any remaining items or touch-ups that need to be done prior to closing.

New Home Celebration

It’s almost move-in day! This is sometimes referred to as your final walkthrough and typically done the day before closing. You will meet with your construction manager to review and tour the home before signing off that everything is good to go for moving in.

Closing Day

Congrats! This is a day you’ll remember. It’s when you get the keys and officially take ownership of your brand-new Lennar home.


This is not an offer in states where prior registration is required. Void where prohibited by law. Copyright © 2024 Lennar Corporation. Lennar and the Lennar logo are U.S. registered service marks or service marks of Lennar Corporation and/or its subsidiaries. Arizona – Lennar Sales Corp.; HSP Arizona, Inc. ROC 242267B-2; ROC 138431B; ROC 144869A; Lennar Arizona Construction, Inc. ROC 228129B; Lennar Arizona, Inc. d/b/a Lennar Homes ROC 232731B; Lennar Communities Development, Inc. ROC 137295KA / California – CalAtlantic Group, Inc. (Responsible Broker: Joanna Duke) #02058246; BMR Construction, Inc. 830955; Lennar Sales Corp. (Responsible Broker: Joanna Duke) #01252753; CalAtlantic Group, Inc. 1037780; Lennar Communities, Inc. 66241; Lennar Homes of California, Inc. 728102 / Florida – Lennar Realty, Inc.; Lennar Homes, LLC CBC038894; CGC062343, CGC1518166, CBC1257529, CGC1523282, CBC1260831, CGC1526578, CBC051237; Standard Pacific of Florida GP, Inc. CGC1506052, CGC1517342; U.S. Home Corporation CGC1518911; WCI Communities, LLC CGC031523 / Maryland – CalAtlantic Group, Inc. MHBR No. 128; U.S. Home Corporation MHBR No. 316 / Minnesota – Lennar Sales Corp.; CalAtlantic Group, Inc. BC736565; BC700385; U.S. Home Corporation BC001413 / Nevada – Lennar Sales Corp.; Greystone Nevada, LLC 48844; Ryland Homes Nevada, LLC; Lennar Reno, LLC 64226; Ryland Homes Nevada, LLC 56652 / New Jersey – Lennar Sales Corp. / North Carolina – Lennar Sales Corp. / Oregon – Lennar Sales Corp. #201206464; Lennar Northwest, Inc. CCB #195307 / Pennsylvania – Lennar Sales Corp. / South Carolina – Lennar Carolinas, LLC / Tennessee – Lennar Sales Corp. ph. 615-465-4328 / Utah – Lennar Homes of Utah, Inc. / Washington – Lennar Sales Corp.; CalAtlantic Homes of Washington, Inc. CALATHW836LR; Lennar Northwest, Inc.LENNAN1893QG / West Virginia – US Home Corporation d/b/a Lennar; #WV060106. Date 09/24

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