Blog Lennar San Antonio wins National Quality and Customer Service award

Lennar San Antonio wins National Quality and Customer Service award

Local division ranks best in the country in several key metrics.

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Lennar San Antonio has won Lennar’s 2016 National Z Values Contest, outranking 29 other Lennar divisions. 

The annual award ranks Lennar divisions across the country on construction quality and customer satisfaction, based on homeowner surveys conducted through H2Insight, a customer experience survey firm, as well as internal Lennar metrics regarding construction processes and quality. The Z Values program, which evolved from a commitment to having “zero defects” during a homeowner orientation, embodies Lennar’s core principles of Quality, Value and Integrity.

 Lennar San Antonio ranked number one in these categories among all Lennar divisions:

• Overall Customer Satisfaction

• Home Readiness

• Quality of Workmanship and Materials

• Sales Staff

• Construction Staff

• Customer Care Staff

• Homebuyers who would recommend Lennar

“We are tremendously proud of all of our Lennar San Antonio Associates in this outstanding achievement,” David Grove, Division President of San Antonio and Austin, said. “Our Associates, day in and day out, strive to deliver the very best homes and best service to our homebuyers. Our Associates’ dedication to our customers drives us everyday to be the best homebuilder in San Antonio.” 

Lennar San Antonio currently builds new homes in over 30 communities across the greater San Antonio area under both the Lennar and Village Builders brands. Lennar’s Everything’s Included program provides added value to homeowners, offering decorative touches, appliances, Energy Star certification, and other features that would typically be upgrades with other builders. Besides providing outstanding customer service, Lennar builds excellent value into its communities and floor plans, giving homebuyers peace of mind in their homebuying decision.

For more information on the dozens of move-in ready inventory homes currently available in San Antonio area communities, visit http://www.lennar.com/New-Homes/Texas/San-Antonio, see one of Lennar San Antonio’s New Home Consultants or call (210) 393-8095. Models are open daily in every community from 10am-7pm (opening at Noon on Fridays and Sundays). 


About

Lennar is one of the nation’s leading homebuilders with over 60 years of experience building homes and communities all across the country. Founded on the continuing principles of quality, value and integrity, Lennar builds new homes for first-time and move-up buyers, as well as retirees. Lennar San Antonio offers energy-efficient new homes currently starting from the $160’s to the $370’s and ranging from 1,242 sq. ft. to more than 3,300 sq. ft. in communities across the greater San Antonio area. Discover the revolutionary The Home Within A Home® at communities across San Antonio. For more information on Lennar, visit Lennar.com.

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